MyCloud Messenger Business Messaging

Harness the Power of Business SMS & MMS.

MyCloud Messenger APP on Mobile Device

Why Should Your Business Message?

In a digital-first business world, breaking through the daily flood of email, social media and cold calls to get your customers’ attention is a gamble. Change the odds with business messaging.

Statistics Don’t Lie – Texts Work!

292

million people in North America use text messages.

88%

say text is the No. 1 application they use on their phones.

99%

is the average open rate for text messages.

85%

of customers prefer text messages to phone calls or emails.

45%

of people reply to text message blasts.

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Messaging Built for Business

MyCloud Messenger enables your business to connect with customers via SMS and MMS messaging using your business’ main phone number, toll-free number or even employees’ numbers.

Our cloud-based solution is ideal for:

  • Notifications
  • Sales & Marketing Promotions
  • Live Interactions
  • Appointment Reminders
  • Delivery Scheduling & Tracking
  • Customer Surveys
  • Customer Support & Trouble Tickets
  • One-to-One Customer Interactions
  • Add Messaging to Any Existing Solution, including Microsoft Teams

Go Beyond Broadcast Messages

MyCloud Messenger enables your business with a complete suite of fully customizable and programmable SMS and MMS features for messaging, marketing, sales, service delivery and customer support.

Textcast

Textcast

Broadcast news to communities, customers or employees about sales, events and more.

Time Text

Timetext

Schedule texts to be sent at a specific date/time for sales follow up, special offers, or additional customer information.

Survey Texts

Survey

Get feedback from your customers about service quality, new products, purchasing plans and more with quick text polls.

Text Series

Series

Keep leads engaged, customers loyal and employees informed with text campaigns over days, weeks or months.

Tags

Tags

Tag customers to events, interactions and campaigns for targeted and personalized texts.

Text Cast

Keywords

Automate responses to customer inquiries using pre-set replies to common questions based on keywords.

Text Pathways

Pathways

Assist customers by routing them to live customer service agents or sales reps through interactive text responses.

App Integration

App Integration

Text-enable any application or website with available APIs through custom integrations.

Build Your Business with Messaging

Leverage MyCloud Messenger for these business-building applications and more.

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Target Your Messages

Use Textcast and Tags to give your customer the information they’re looking for when they’re looking for it.

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Automate Outreach

Series creates nurturing campaigns that send texts at predetermined intervals for sustained customer outreach.

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Engage Customers

Communicate directly with your customers using two-way text Live Agent interactions.

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Enable Workflows

Streamline contact management, automate communication and integrate with CRM tools using our API.

Centralize Management

Centralize Management

Send texts, set up campaigns and manage your text conversations from our intuitive admin portal.

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Message Enable your Website

In a digital-first world, not having a textable number on your website is equivalent to not providing an email address.

Messaging Works for Businesses of All Sizes & Industries

MyCloud Messenger has use cases across a range of organizations like these:

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Medical & Healthcare

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Retail Stores

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Municipalities & Communities

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Restaurants & Eateries

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Media Companies

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Education

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Nonprofit Organizations

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Professional Services

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Real Estate/Property Management

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Political Organizations

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Home Services & Deliveries

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Financial Services

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Travel Agencies

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Religious Organizations

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Assisted Living/Skilled Care

Z

Hospitality

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Human Resources

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Home-Based Businesses

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Z

Medical & Healthcare

Z

Municipalities & Communities

Z

Media Companies

Z

Nonprofit Organizations

Z

Real Estate/Property Management

Z

Home Services & Deliveries

Z

Travel Agencies

Z

Assisted Living/Skilled Care

Z

Human Resources

Z

Retail Stores

Z

Restaurants & Eateries

Z

Education

Z

Professional Services

Z

Political Organizations

Z

Financial Services

Z

Religious Organizations

Z

Hospitality

Z

Home-Based Businesses